Privacy Policy

Official K.Lashes

Effective Date: November 11, 2026
Last Updated: November 11, 2026
Website: www.officialklashes.com

1. Introduction

Welcome to Official K.Lashes!

At Official K.Lashes ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information of our customers and website visitors.

Our website, www.officialklashes.com, is hosted on the Wix.com platform, which provides us with the online tools and services necessary to operate our business.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, purchase our products, subscribe to our communications, or interact with our services.

By using our website, you acknowledge this Privacy Policy. Where required by law, we obtain your consent for specific uses of your personal information.

2. What Type of Information Do We Collect?

When you visit or interact with Official K.Lashes, we may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing and shipping addresses
Customer account information, if applicable

Purchase and Payment Information

Products purchased
Order history
Transaction amounts
Payment confirmation details
Shipping and delivery information

Payments made through our website are processed by the payment providers enabled through Wix. Payment information is handled according to the security practices and privacy policies of the applicable payment processor.

Official K.Lashes does not independently store complete credit card numbers or card security codes.

Automatically Collected Information

When you visit our website, Wix and other enabled services may collect technical information, including your IP address, browser type, device information, website activity, and cookie identifiers.

This information helps us maintain website functionality, improve our services, and understand how visitors interact with our website.

3. How Do We Collect Information?

We collect information when you voluntarily provide it by:

Purchasing products through our website
Completing checkout forms
Creating a customer account
Contacting us through our website
Subscribing to promotional emails
Participating in promotions or special offers

We may also collect information automatically through Wix's website functionality, cookies, analytics tools, and other enabled third-party integrations.

4. Why Do We Collect Personal Information?

Official K.Lashes collects personal information for the following purposes:

To process and fulfill customer orders
To provide shipping and delivery updates
To communicate regarding purchases and customer inquiries
To manage refunds, returns, and order-related concerns
To improve our website and customer shopping experience
To send promotional communications where permitted
To prevent fraud and protect website security
To comply with applicable legal and regulatory requirements

We use personal information only for appropriate business purposes and in accordance with applicable privacy laws.

5. How Do We Store, Use, Share, and Disclose Personal Information?

Our business website is hosted on the Wix.com platform.

Wix provides the online infrastructure that allows us to display products, manage customer interactions, and operate our website.

Personal information submitted through our website may be stored through Wix's databases and systems and processed by Wix and its authorized service providers.

Information may be stored or processed in locations outside your state or country of residence, subject to applicable legal protections.

We may share necessary customer information with third-party service providers that support our business, including:

Wix.com and its authorized service providers
Payment processors
Shipping and delivery companies
Email marketing providers
Website analytics services
Security and fraud prevention providers

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

We do not sell customer contact lists to third parties for monetary compensation.

However, certain advertising and analytics technologies, if enabled, may be considered data sharing or selling under applicable privacy laws. Where required, we will provide appropriate disclosures and opt-out options.

6. How Do We Communicate With Website Visitors?

Official K Lashes may contact customers through email, telephone, or other communication methods they provide.

We may communicate with you to:

Confirm purchases
Provide shipping notifications
Respond to customer service requests
Provide important account or transaction information
Communicate changes to our services
Share promotional offers and product announcements, where permitted

Customers who subscribe to marketing communications may unsubscribe at any time by using the unsubscribe link in our promotional emails.

If promotional text messaging is offered, we will obtain consent where required and provide an appropriate opt-out method.

Opting out of marketing communications will not prevent necessary order-related messages.

7. How Do We Use Cookies and Other Tracking Tools?

Our website is hosted on Wix.com, which uses cookies and similar technologies to support website functionality, security, and performance.

Depending on our website settings and enabled integrations, cookies may be used for:

Essential Website Functions

Supporting secure browsing, shopping carts, checkout processes, and website functionality.

Website Analytics

Understanding visitor activity and improving website performance.

Customer Preferences

Remembering certain settings and preferences to improve the browsing experience.

Marketing and Advertising

Measuring advertising effectiveness and providing relevant promotional content when such tools are enabled.

Some cookies are placed by Wix, while others may be placed by third-party applications integrated into our website.

You may manage cookies through your browser settings or through any cookie preference controls provided on our website.

Disabling essential cookies may affect certain website functions.

Where required by applicable law, we will request consent before using nonessential cookies.

For additional information regarding Wix's privacy practices, please visit:

https://www.wix.com/about/privacy

8. How Can Website Visitors Withdraw Their Consent?

We respect your right to control your personal information.

If you previously provided consent for certain data processing activities, you may withdraw that consent at any time.

You may also request to:

Access personal information we maintain about you
Correct inaccurate personal information
Delete eligible personal information
Unsubscribe from promotional communications
Update your privacy preferences

To submit a request, please contact Official K.Lashes using the contact information provided below.

Certain information may need to be retained for tax, accounting, fraud prevention, transaction processing, or other legal obligations.

We will respond to qualifying privacy requests in accordance with applicable laws.

9. How Long Do We Retain Personal Information?

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain appropriate business records, and comply with applicable legal obligations.

The retention period may depend on the type of information collected and the purpose for which it is used.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Third-Party Services and External Links

Our website may contain links to third-party websites, payment platforms, social media accounts, and other external services.

These services may maintain their own privacy policies and information collection practices.

Official K.Lashes is not responsible for the privacy practices or content of third-party websites that we do not own or control.

We encourage customers to review the privacy policies of external services before sharing personal information.

11. Children's Privacy

Official K.Lashes does not knowingly collect personal information from children under the age of 13.

Our website and online shopping services are not directed toward children under 13.

If we become aware that personal information has been collected from a child under 13 without legally required parental consent, we will take appropriate steps to delete that information.

Parents or legal guardians may contact us with any concerns regarding children's personal information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of eligible information
Obtain a copy of certain information
Withdraw consent where applicable
Opt out of certain targeted advertising or data-sharing practices
Exercise privacy rights without unlawful discrimination

Some requests may be subject to identity verification and applicable legal exceptions.

Official K.Lashes will respond to qualifying requests in accordance with applicable privacy laws.

13. How Do We Protect Your Information?

Official K.Lashes uses Wix's website infrastructure and available security features to support the protection of customer information.

Wix provides security technologies designed to protect information transmitted through websites hosted on its platform, including HTTPS connections.

Payments are handled by the payment processing providers enabled on our website.

We also take reasonable precautions to limit unauthorized access to customer information.

Although we strive to protect personal information, no website or electronic transmission method can be guaranteed to be completely secure.

14. Privacy Policy Updates

Official K.Lashes reserves the right to update or modify this Privacy Policy to reflect changes in our business operations, website functionality, privacy practices, or applicable legal requirements.

Any changes will be posted on this page with an updated revision date.

Where legally required, we will provide additional notice or obtain consent for material changes.

We encourage customers to review this Privacy Policy periodically.

15. Questions and Contact Information

If you have questions or concerns regarding this Privacy Policy, or would like to access, correct, or request deletion of your personal information, please contact us.

Business Name: Official K.Lashes

Website: www.officialklashes.com

Email: official.klashes1@gmail.com

Business Mailing Address: New York, USA

Please include "Privacy Inquiry" in the subject line of your message.

We are committed to respecting your privacy and protecting your personal information.